FREQUENTLY ASKED QUESTIONS
Yes, absolutely. At Premieredame Textiles, we take great care to ensure that all product images accurately represent the actual item. Our photos are taken in high quality to showcase the true color, texture, and design of each fabric. However, please note that slight variations in color may occur due to different screen settings or lighting conditions. Rest assured, we are committed to delivering products that meet your expectations
Once your order is confirmed, a detailed sales receipt will be sent to your registered email address. You can also view and download your receipt by logging into your account on our website and visiting the Order History section. If you need further assistance, feel free to contact our customer support team.
If you’re not completely satisfied with your purchase, you can request a return within our return period. To initiate a return:
Contact our customer support team at [insert email or WhatsApp].
Provide your order number and reason for return.
Our team will guide you through the return process and share the return address.
Please ensure the item is unused, in original packaging, and returned within the specified time. Refunds or exchanges will be processed once we receive and inspect the returned item.